Orders and Shipping
We offer free shipping on all orders. Delivery usually takes 3-10 days from the date of purchase; it may require up to 2 extra days if we're shipping the items from one of our stores.
All our orders are shipped through Yamato. We will send you the Tracking Number for your package at shipping. You can also follow the delivery online through the Track Your Order page.
Signature is required at delivery of all orders for security purposes. In case nobody is available to sign for the package for three consecutive working days, the courier will leave a notification and a contact number.
Please note Yamato delivers every day during working hours, except for national holidays.
Follow your package and check the expected delivery date online:
Track Your Order
You will receive a shipping confirmation email once the order is on its way to you. Please note that the Tracking Number will be activated within 24 hours from when the order is dispatched, therefore you may not find any updates immediately after shipment. We kindly ask you to check back the following day.
You are currently in the Japan website. From this website we deliver only to addresses within Japan. If you want to shop in a different Country, you can change the shipping destination from the top of the page.
Please note that your Shopping Bag and Wish List are exclusive to each Country and will no longer be visible if you change location: you will need to select the items again. Our catalogue, shipping and payment methods may also be updated.
All our orders are shipped in our signature Fendi packaging and placed in a discreet cardboard box.
If you're purchasing a gift, flag "This is a Gift" at checkout, before entering the delivery address.
Your order will be elegantly wrapped and will include a distinctive Fendi design on the box. You can add a personal message if you wish.
Gift orders can be shipped directly to the receiver, as prices will not be visible.